Restorative Practices
for the Workplace

Meet Our Team Leader
Under Richard’s direction, Full Circle offers a unique, culturally competent, holistic approach to its professional enrichment services and the implementation of restorative practice values for high-performance teams and organizations. Richard brings over 20 years of experience and expertise in professional training, facilitation, strategic planning, and leadership development to corporate, sports, and entertainment, as well as nonprofit entities.
Under Richard’s leadership, the Full Circle professional development team specializes in helping leaders and organizations address problems and challenges using a culturally-sensitive, restorative lens, i.e., applying root cause analysis, leveraging the power of relationships, cultivating empathy & self-reflection, and identifying restoratively oriented, strategic solutions that holistically address predicaments & critical incidents, stimulate innovation & creativity, improve communication & collaboration–thereby helping organizations amplify overall team synergy and enhance the workplace culture.
In addition to serving as the organizational development and restorative practice lead for Full Circle over two decades, Richard is also a senior, cultural competency facilitator on race conversations for the New York Community Trust Leadership Fellows Program at the Austin W. Marxe School of Public and International Affairs. He also teaches “Participatory Practices and Race Conversations” in the co-lab with New York University (NYU), Wagner School of Public Service, and is a senior facilitator for the College of Staten Island, Equity and Belonging Conversation for Change Project.
Richard has been invited to lead numerous race equity conversations with large nonprofit organizations, including the Guttmacher Institute, the Rochester Foundation, and Housing Works. He has also provided organizational change, technical assistance, and strategic planning consultation to Verizon, Bellevue Hospital, Montefiore Hospital, Big Brothers and Big Sisters National, and the Hispanic Federation.
Richard received his M.S.W. degree from Columbia University, School of Social Work.
A Full Circle Approach
Our team of professional consultants provide culturally competent, restorative practice strategies to enhance team culture and organizational agility in the areas of leadership development, communication & collaboration, conflict resolution, team focus & cohesion, stress & burnout, predicament, critical incident, and change management
A Full Circle approach to Professional Enrichment & Restorative Practices goes beyond standard organizational trainings and development activities to examine and enhance the role of organizational “values,” “relationships,” and “culture” to achieve meaningful outcomes and transformative results.
Why Restorative Practices Matter At Work
By moving your team towards investing in Restorative Practices (RP), you meaningfully enhance your organization’s culture, capacities, and competitive edge.
A RP-driven culture creates opportunities for open communication, increased empathy, conflict resolution, unbridled creativity, and collaborative problem-solving that spark higher team engagement, job satisfaction, and overall well-being.
Current research shows that organizations and teams that employ RP demonstrate increased productivity, performance, retention, positive word of mouth, improved brand reputation, and business growth.
Benefits of Implementing Restorative Practices at Work
1. Improves Conflict Resolution & Communication:
Provides a structured & supportive framework for resolving team conflicts.
Encourages restorative dialogues, empathy, and active listening.
Identifies underlying issues & needs of individual team members.
Promotes development of sustainable & reparative solutions that foster long-term harmony.
2. Encourages Accountability & Responsibility:
Less focus on punishment which only breeds resentment & avoidance of responsibility.
Strong focus on each team member taking personal accountability & responsibility.
Through face-to-face meetings and open dialogues, team members encouraged to take ownership of their actions, understand the consequences, and actively work towards restoration by repairing what has been harmed or broken.
3. Amplifies Trust & Positive Relationships:
Encourages a culture that embrace open communication as a core value.
Provides a safe space where any member of the team can express their concerns, feelings, and perspectives without fear of retribution.
Encourages authentic trust among team/colleagues and a more positive work environment.
Leads to Increased team synergy, collaboration, cohesiveness, & productivity.
4. Increases Employee Well-being & Retention:
Acknowledges the emotional impact of workplace conflicts that reduces stress and promotes optimism, healing and support.
Focus is on the overall well-being and team feels prioritized thereby increasing job satisfaction.
Decreased absenteeism, and turnover. Increased retention.
PRINCIPLES OF RESTORATIVE PRACTICE


Why Choose Full Circle?
Full Circle has over 100 years of combined expertise and experience in providing organizational development and restorative practices, and over two decades of providing state of the art mental health, executive leadership coaching, high performance and technical support to various for profit and nonprofit organizations.
Our consultants are uniquely qualified to offer culturally competent and restoratively sensitive, technical assistance and strategic planning. We are especially adept at using a holistic and restorative approach to conflict, critical incidents, and change or predicament management.
Full Circle goes beyond one-time interventions to establish longer term relationships through leadership and executive coaching & counseling, as well as the implementation of a restorative practices culture within high performance teams and organizations.
By partnering with Full Circle, investing in trainings, establishing clear policies, creating a supportive environment, and utilizing our skilled facilitators, your team will be positioned for remarkable success as they integrate advanced skills, practical strategies, and restorative practices into everyday operations.
Restorative Practices & Mental Health Connection
Restorative practices positively impact mental health outcomes for all parties involved in a disagreement, dispute, critical incident, or conflict. By emphasizing restorative-oriented healing, prioritizing relationships, and promoting empathy, at individual, interpersonal, and institutional levels, Full Circle offers a unique approach to healing, recovery, reparation and restoration.
Full Circle has a 20-year history of providing restorative justice, mental health consultation for social services, educational, and justice involved agencies. The core restorative values of relationship, respect, responsibility, repair, restoration, and reintegration inform our mental health programs and court-involved counseling services below:
Our Restorative Practices Implementation Process

Our Restorative Practices Implementation Process
Full Circle Trainings & Workshops
Here are a few of the workshops and professional trainings that we are able to offer: